New Client Information Packet
WHEN YOU NEED TO KNOW.
We’ve conducted over 700 surveillance investigations for numerous insurance companies throughout the Midwest since 2008.
Claimant video success rate: 82%
Average cost of 2-day surveillance
| Missouri, Illinois | $1300 |
| Arkansas, Colorado, Indiana, Iowa, Kentucky, Tennessee | $1400 |
| Kansas, Nebraska, Oklahoma | $1500 |
TESTIMONIALS
No hesitation in recommending...
“I am proud to state that my firm was one of the first to retain Tim. I have used investigators for more than 25 years and Tim has proven to be the most competent and reliable investigator with whom I have worked. In serving subpoenas for me, he has proven to be resourceful and creative. He is an excellent witness in court and my clients have been impressed with his thoroughness. I have no hesitation in recommending Gateway to anyone who needs a full-service investigator.”
– Gary M. Siegel
Attorney
St. Louis Lawyers Group
They get great results...
“I’ve been very satisfied with the work Gateway’s done. I previously used only one surveillance company (in Chicago) because I kept getting lackluster service and average to below-average results from other companies (especially the really, really big ones that are supposed to be “preferred” vendors). After trying Gateway out a couple times, I wound up splitting my business right down the middle between Gateway and the other company that I use.”
– Jeffery Davis
Technical Claims Specialist
Liberty Mutual Group
Great patience and professionalism...
“I just wanted to say thank you for the great work on this assignment. It was quite a thrill to show the surveillance footage to the judge right after the guy testified that he couldn’t push a lawn mower or reach his arms above shoulder height on crossexam! I showed two 10-minute segments during trial, and the entire DVD went into evidence. Steve’s testimony was rock-solid, and he showed great patience and professionalism throughout a very long day at court.”
– Katrina Robinson
Attorney
Law Offices of Lawrence Cozzi
Recommend to anyone...
“Gateway Investigations has always been the best investigation company I have used. They get great results, are always quick to respond to any issues or questions, and come up with creative ways to get me the things I need to move my cases forward. They are competitively priced and I would recommend using them to anyone.”
– Jonathan Downing
Technical Claims Specialist
Liberty Mutual Group
RATE INFORMATION
SURVEILLANCE SERVICES:
| Initial Consultation: | No charge |
| Per Hour: | St. Louis Area $100 per hour (4 hour minimum) Out of St. Louis Area: $100 per hour + $0.65 per mile (from Sunset Hills, MO) |
| Our hourly fees begin upon arrival at the surveillance site location. Unlike many of our competitors, we do not charge “hourly fee + travel fee” when travelling to a surveillance assignment. | |
| Our rates include: “time + date stamped” video with integrity shots taken every 30 minutes if the subject is not active. Price includes report processing time and a photo story board final report, an encrypted on-line video link of all activity captured, a video download link of all raw video and all activity captured and two (2) mailed DVD’s. | |
| (4 hour daily minimum) – Services available 24/7. | |
| Lodging: | $120 per day (if more than 80 miles away from our 63127 office location) |
| Travel: | $0.65 per mile (originating from our 63127 office location) |
| GPS Tracking with 24 hour on-call surveillance* & comprehensive reporting: | |
| $75 installation fee/ $75 removal fee/ $225 monitoring fee (per 15 days) ($400 equipment deposit & retainer required) *Some restrictions apply |
|
INVESTIGATIVE & ATTORNEY SERVICES:
| Per Hour: | St. Louis Area: $100* Out of St. Louis Area: $100 + $0.65 per mile (from Sunset Hills, MO)* |
| (For all non-surveillance related investigations, we charge a report processing fee based on our hourly rate.) (4 hour daily minimum) | |
| Lodging: | $120 per day (if more than 75 miles away from 63127) |
| Travel: | $0.65 per mile (from Sunset Hills, MO) |
| *Some covert, electronic, computer & cell phone investigations require additional equipment purchases and require other 1-time fees which can be discussed during an initial, free consultation. | |
BACKGROUND CHECKS / LOCATES
| Comprehensive Personal / Criminal / Civil Background Check | $150 |
| Locates (Due to the complex nature of these investigations, we submit a bid after an initial, free consultation.) | |
PROCESS SERVING
| Per Address: | $75 |
| No service = No Fee. Price includes document pickup at your location, notary fee & postage. | |
| There is a mileage charge of $0.65 per mile if outside a 75 mile radius of 63127. | |
| Videotaped proof of service is also available for an additional $25 fee. | |
MISCELLANEOUS:
| Mileage: | No charge (75 mile radius) | St. Louis City, St. Louis County, St. Charles County and St. Louis Metropolitan Area |
| Mileage: | $0.65 per mile | Outside boundaries of counties listed above |
| Mail: | At Cost | Standard US Posta/ / rush delivery service via UPS or FedEx |
| Communication: | No charge | Faxes, Phone calls, emails |
| Other Expenses: | At Cost | Records request processing fees, parking, software and equipment covert related bills and tabs, etc… |
LICENSES
